Privacy Policy
Last updated: 7 June 2026
1. Introduction
Cloud Guru Africa (“Cloud Guru Africa”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. We comply with the Protection of Personal Information Act, 2013 (POPIA). This Policy explains how we collect, use and protect your personal information when you use cloudgurusa.co.za or engage our services.
2. Information We Collect
We may collect the following types of information:
- Information you give us directly, such as your name, email address, phone number, business details and project information.
- Information collected automatically when you visit our site, such as cookies, your IP address, and usage and analytics data.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries.
- Provide and manage our services.
- Send invoices and manage payments.
- Improve and maintain our website.
- With your consent, send you updates and marketing communications.
4. Lawful Basis
We process your personal information on one or more of the following lawful bases, as permitted by POPIA: your consent, the performance of a contract with you, our legitimate interests, or compliance with a legal obligation.
5. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers – such as hosting, email, analytics and payment providers – under appropriate safeguards, or where we are required to do so by law.
6. Data Security
We apply reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration or disclosure.
7. Data Retention
We keep your personal information only for as long as is necessary for the purposes for which it was collected, or as required by applicable law, after which it is securely deleted or anonymised.
8. Your Rights (POPIA)
Under POPIA, you have the right to access your personal information, request that it be corrected or deleted, and object to its processing. You also have the right to lodge a complaint with the Information Regulator (South Africa).
9. Cookies
Cookies are small text files placed on your device that help a website function and remember your preferences. You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the site works.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Policy from time to time. The latest version will always be posted on this page together with the date on which it took effect.
12. Contact / Information Officer
If you have any questions about this Policy or wish to exercise your rights, please contact our Information Officer:
- Email: info@cloudgurusa.co.za
- Address: Boksburg, South Africa
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